RELIANT MEDICAL ANALYTICS
A More Structured Approach to Commercial Auto Claims
High-frequency auto claims create variability - not because the issues are different, but because decisions are made at different times and in different ways. RMA brings structure to that process.
We drive earlier identification of key medical and legal decisions, more consistent execution across similar claims, and tighter control over claim-related costs.
The result is a more disciplined process for managing claim severity, documentation, and downstream exposure.
CLAIMS
Similar Claims. Different Outcomes.
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Similar injuries are handled differently across files
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Timing of IMEs and reviews varies significantly
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Different firms and adjusters follow different patterns
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Key actions are delayed or missed entirely
CHALLENGES
Built For Measurable Improvement
FNOL→Early File Development
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Incomplete or inconsistent intake data
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No clear direction on next medical steps
Medical Review Process
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IMEs and radiology reviews ordered inconsistently
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Timing varies across similar claims
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Vendor selection lacks standardization
Legal + Defense Coordination
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Documentation is fragmented
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Medical findings not consistently leveraged
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Different firms handle similar claims differently
Ongoing File Management
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Follow-ups and sequencing break down
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No consistent execution across the portfolio
EXECUTION
Supporting More Consistent Execution Across Claims
RMA works within the medical defense layer of the claim to support:
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Coordination of IMEs, radiology, and peer reviews
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Structuring and tracking medical documentation
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Ensuring timely execution of key medical actions
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Supporting alignment across claims, legal, and vendor
VALUE
Small Execution Gaps Create Large Outcome Differences
When execution varies:
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Costs increase
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Reserves drift
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Claims take longer to resolve
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Defense positioning weakens
When execution is consistent:
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Claims are easier to manage
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Medical narratives are clearer
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Outcomes become more predictable
WORKFLOWS
Built Around Real Claim Workflows
RMA is designed around how commercial auto claims actually move—from intake through medical review and into litigation support.
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Works within existing claim processes
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Supports real-world timing and constraints
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Improves execution, while preserving expert judgment
